How exciting is this. A shiny new website finally. I hope you find it quicker and easier to navigate through. A great big thank you to Will, Jake & Sean at The Design House Berkhamsted for all your hard work. We think it’s looking amazing.
After realising how many products we have listed (over 2000), we thought a proper menu was needed to navigate all the products we currently stock. We have extended the menu into what our designers called a “Mega Menu” (sounds exciting right? We thought so anyway).
The new navigation will let you pick by product type, which will hopefully make it more practical when your searching for specific items.
We have also tried to change the focus slightly so that people can see the trends that we expect to be popular over the coming months, hopefully showcasing everything we have in that style to make it easier to see what fits together.
These trends will be changing as and when we find new styles that we think people will like, we have started off with Copper, Tropical, Carnival, Coastal, Marble and coming soon is Boudoir. If there is anything you think that would make a good look please let us know, we always strive to make sure we can cater for all tastes.
Over the next few days we will be introducing lots of new features that we hope will make your shopping experience with us much easier.
Some of the key functionality changes will be a live chat system, so you can chat to us directly through the website, we can help you find anything you might be looking for, or offer ideas for gifts. Well to be honest we can help with anything so just say hi!
A new checkout process making it much quicker to complete your purchases, along with added layers of security to ensure that everything is safe and secure.
Finally we have created separate shipping rates for parcels and cards, we stock a huge range of cards and have now given these a section of their own on the site, we have funny cards, pretty cards, word cards, childrens cards for any occasion that we can think of.
What’s staying the same? Our levels of service will be as they have always been. As a small business we pride ourselves on our customer service. We will always do what we can to make your experience with us as quick and easy as possible, and always want to hear if we have fallen below that expectation so we can try and fix it for you. Not forgetting that we offer next working day shipping as standard.
We hope you enjoy the new site, please feel free to let us know if anything isn’t working or you think we could improve somehow.
Paul & Chris